If you would prefer to read a written repair guide, check that out below. Or if the tool cost seems prohibitive for a one time repair and you would prefer that we complete this repair for you, check out our Repair Catalog to see if we offer repair services for this device.
Are you a business? We offer wholesale discounts on our repair services if you are sending numerous units in for repair or want to send us continuing batches of devices for repair on a regular basis. Contact our support team for more info Info@JoesGE.com (This email is only for wholesale inquiries, please contact Support@JoesGE.com for other inquiries).
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Repair Difficulty: Moderate
Time to complete: 30 Minutes.
The tools and parts that you will need for this repair:
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**If you are looking for the wiring schematic of the control talk board, check it out at the bottom of the article**
Start by heating up the rubber cover that covers the control talk buttons using your heat gun. Set your temperature to around 180 degrees and continuously move the hot air around the perimeter of the rubber cover. ***Make sure to not hold the hot air in one spot for more than a couple of seconds otherwise you will run the risk of damaging the earbuds.
Now you can remove any of the top rubber cover that is still left on the control talk.
Insert your pry tool into the gap on the side of the control talk plastic housing and slowly pry up each side of the top corner. You will need to work your way around the entire edge slowly, so be patient and take your time :)
Using your Small Flat Edge Screwdriver clean off any glue or adhesive residue from the lip of the bottom piece of the control talk housing.
Now, test fit your new control talk cover to ensure that it fits properly and has no gaps around the seam of the two pieces. If the cover does not sit evenly or has gaps, remove it and continue to clean the edge of the bottom housing.
Put a thin line of B7000 Glue around the lip of the bottom control talk housing.
Push the new control talk cover into place making sure that it sits flush against the bottom housing. If some glue oozes out of the sides, don't worry about it, you can easily wipe it off after the glue has dried.
We use a clamp as pictured to hold the two pieces together for around 30-60 minutes but you can use a rubber band or something similar to hold the two pieces together. Just make sure to allow at least 30 minutes for the glue to dry.
P.S. If you need the wiring schematic for the back of the CTC, check out the one that we use below.
If you would prefer to read a written repair guide, check that out below. Or if the tool cost seems prohibitive for a one time repair and you would prefer that we complete this repair for you, check out our Repair Catalog to see if we offer repair services for this device.
Are you a business? We offer wholesale discounts on our repair services if you are sending numerous units in for repair or want to send us continuing batches of devices for repair on a regular basis. Contact our support team for more info Info@JoesGE.com (This email is only for wholesale inquiries, please contact Support@JoesGE.com for other inquiries).
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Repair Difficulty: Easy
Time to complete: 30 Minutes per side.
The tools and parts that you will need for this repair:
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This process is essentially the exact same on either side. There will just be different parts on the inside of each earbud that you need to be careful of and one side has a charging port while the other does not.
Start by removing the rubber portion of the side cover by peeling it off of the plastic housing. We will be replacing the whole plastic and rubber side cover.
Grab your heat gun and heat up the circumference of the plastic housing for about 5-10 seconds. This helps loosen up the glue that is holding the side cover in place. ***Don't use excessive heat above 300 degrees Fahrenheit or hold the earbud under the hot air for more than 10 seconds at a time. If you do either of those, you run the risk of damaging the earbuds beyond repair.
Insert your thin pry tool into the base of the side cover and gently pry up. Continue to do this around the entirety of the side cover. This will take a few minutes so be patient and don't rush. If you need to apply more heat partway through, go for it.
After prying around the whole side cover, it should come off with finger strength by just pulling it away from the earbud.
Before attaching the new cover, it is important to clean off any old glue residue on the lip of the main housing. We typically use a Small Flat Edge Screwdriver to remove the residue.
Once you have cleaned the residue off of the housing, test fit the new side cover to make sure that it fits snuggly onto the main housing with no gaps. Continue to clean the residue off of the housing until the side cover fits evenly.
Apply a thin line of B7000 Glue around the lip of the main housing then slide your side cover into place.
Once you have seen that the side cover is evenly placed on the main housing, wrap a rubber band around the whole earbud so that it applies even pressure to the new side cover.
Let the glue dry for 30 minutes then remove the rubber band and clean away any glue that is visible.