You're only 3 steps away from getting your Microsoft Xbox console repaired.

Fix My Microsoft Xbox console
Step 1

Fill out the repair form

Get a commitment free estimate for your Microsoft Xbox console.

Step 2

Send in your Microsoft Xbox console

We provide a FREE pre-paid shipping label to us but if no repair work is done, we charge a $40 shipping fee.

Step 3

Get your Microsoft Xbox console back

We contact you about your repair and let you know when it's complete and ready to be shipped back for you to enjoy again.

The renewed by Joe's GE difference

In addition to 5 star service you get:

Experience a fast turnaround time.

2 - 5 day turnaround time

When we recieve your Microsoft Xbox console we get to fixing it, quick.

Experience a fast turnaround time.

Repaired by Joe's GE certified techs

Each repair technician has undergone rigorous training before becoming a certifed repair tech.

Fix My Microsoft Xbox console


  • What is the process?

    Fill out the form on our website. Print out a pre-paid label we email you. (we pay for the shipping). Ship your device. Wait 3-5 business days. We receive your package. Wait 2-3 business days for a tech to verify the needed repair. Confirm the cost. Wait 1-3 business days. Make the payment. Wait 3-5 business days. Get stoked.

  • How do I pay?

    We accept debit, credit, or PayPal. After you confirm the repair and we complete the repair... we will send you a secure payment link where you'll be able to make a payment via debit, credit, or PayPal. Once the payment is complete, we will ship your item(s) to you.

  • How long will this take?

    Whole process will take between 1-2 weeks from the day it leaves your possession to the day it gets back to you.

  • Are there hidden fees/will you charge me for the repairs without me confirming them?

    If you choose not to have any repair work done on your console(s) there will be a $40 fee to which covers diagnostics and shipping fees.

  • How will you contact me?

    We'll contact you via email & text

  • How long do I have to pay?

    Thirty (30) days after being notified by Joe's GE that your device has been serviced.

    ℹ️ If you have not paid all charges due within thirty (30) days after being notified by Joe's GE, Joe's GE will consider your product abandoned and may dispose of your product in accordance with applicable law.

  • What happens if you can't fix my stuff?

    If we are unable to repair this item, we will offer you a trade in. However, if you do not accept the trade in then you will be charged $40 to cover shipping fees back to you.

  • Will I lose my data?

    After your Xbox repair is done, it is likely that your Xbox will automatically reset itself and you will need to go through the process of setting up your Xbox again. Most of your Xbox data is automatically saved to your gamertag so you're able to recover your data when you set up your Xbox again.

Microsoft Consoles Repair

Microsoft consoles repair services we offer

  • Corrupt hard disk drive (HDD)
  • Broken casing
  • Graphic reset
  • No display after console update, power outage, etc
  • Will not update
  • Broken HDMI port
  • Broken front USB port
  • Broken eject button

Microsoft consoles we repair

  • Xbox One X
  • Xbox One S