You're only 3 steps away from getting your Samsung Watch repaired.Fix My Samsung Watch
The renewed by Joe's GE difference
In addition to 5 star service you get:
COMMONLY ASKED QUESTIONS
What is the process?
Fill out the form on our website. Print out a pre-paid label we email you. (we pay for the shipping). Ship your device. Wait 3-5 business days. We receive your package. Wait 2-3 business days for a tech to verify the needed repair. Confirm the cost. Wait 1-3 business days. Make the payment. Wait 3-5 business days. Get stoked.
How do I pay?
We accept debit, credit, or PayPal. After you confirm the repair and we complete the repair... we will send you a secure payment link where you'll be able to make a payment via debit, credit, or PayPal. Once the payment is complete, we will ship your item(s) to you.
How long will this take?
Whole process will take between 1-2 weeks from the day it leaves your possession to the day it gets back to you.
Are there hidden fees/will you charge me for the repairs without me
NO, we will contact you with the cost before we start repairs. We offer FREE diagnosis on your device.
How will you contact me?
We'll contact you via email & text
How long do I have to pay?
Thirty (30) days after being notified by Joe's GE that your device has been serviced.
ℹ️ If you have not paid all charges due within thirty (30) days after being notified by Joe's GE, Joe's GE will consider your product abandoned and may dispose of your product in accordance with applicable law.
What happens if you can't fix my stuff?
If we can't fix your stuff we'll send it back to you for FREE.
ℹ️ Non-genuine devices (fake/counterfeit) will incur a $15 return fee.
Samsung Watch Repair
Samsung Watch repair services we offer
- Screen Replacement (damaged, cracked or broken screen)
- Bezel Replacement (broken or rough spinning bezel)
- Battery Replacement (no power or bad battery life)
- Heart Rate Sensor Replacement (heart rate sensor no longer working)
- Back Cover Replacement (not charging or damaged back)
- Charger Coil Replacement (no charging or water damaged)
- Main Housing Button Replacement (buttons on housing not clicking or responding)
- Motherboard Replacement (not powering on or water damage)
Samsung Watches we repair
- Samsung Gear Fit 2 Pro (SM-R365)
- Samsung Gear S3 (SM-R760, SM-R765, SM-R770)
- Samsung Galaxy Watch (SM-R800, SMR805, SM-R810, SM-R815U)
- Samsung Galaxy Watch Active (SM-R500)
- Samsung Galaxy Watch Active 2 (SM-R820, SM-R825U, SM-R830, SM-R835U)
- Samsung Galaxy Watch 3 (SM-R840, SM-R845, SM-R850, SM-R855)