You're only 3 steps away from getting your Samsung Watch repaired.

Fix My Samsung Watch
Step 1

Fill out the repair form

Get a commitment free estimate for your Samsung Watch.

Step 2

Send in your Samsung Watch

We provide a FREE pre-paid shipping label to us and back. (USA only)

Step 3

Get your Samsung Watch back

We contact you about your repair and let you know when it's complete and ready to be shipped back for you to enjoy again.

The renewed by Joe's GE difference

In addition to 5 star service you get:

Experience a fast turnaround time.

2 - 5 day turnaround time

When we recieve your Samsung Watch we get to fixing it, quick.

Experience a fast turnaround time.

Repaired by Joe's GE certified techs

Each repair technician has undergone rigorous training before becoming a certifed repair tech.

Fix My Samsung Watch

COMMONLY ASKED QUESTIONS

  • What is the process?

    Fill out the form on our website. Print out a pre-paid label we email you. (we pay for the shipping). Ship your device. Wait 3-5 business days. We receive your package. Wait 2-3 business days for a tech to verify the needed repair. Confirm the cost. Wait 1-3 business days. Make the payment. Wait 3-5 business days. Get stoked.

  • How long will this take?

    Whole process will take between 1-2 weeks from the day it leaves your possession to the day it gets back to you.

  • Are there hidden fees/will you charge me for the repairs without me confirming them?

    NO, we will contact you with the cost before we start repairs. We offer FREE diagnosis on your device.

  • How will you contact me?

    We'll contact you via email & text

  • How long do I have to pay?

    Sixty (60) days after being notified by Joe's GE that your device has been serviced.

  • What happens if you can't fix my stuff?

    ℹ️ If you have not paid all charges due within sixty (60) days after being notified by Joe's GE, Joe's GE will consider your product abandoned and may dispose of your product in accordance with applicable law.

    If we can't fix your stuff we'll send it back to you for FREE.

    ℹ️ Non-genuine devices (fake/counterfeit) will incur a $15 return fee.