You're only 3 steps away from getting your Sony PlayStation 4 repaired.Fix My Sony PlayStation 4
The renewed by Joe's GE difference
In addition to 5 star service you get:
COMMONLY ASKED QUESTIONS
What is the process?
Fill out the form on our website. Print out a pre-paid label we email you. (we pay for the shipping). Ship your device. Wait 3-5 business days. We receive your package. Wait 2-3 business days for a tech to verify the needed repair. Confirm the cost. Wait 1-3 business days. Make the payment. Wait 3-5 business days. Get stoked.
How do I pay?
We accept debit, credit, or PayPal. After you confirm the repair and we complete the repair... we will send you a secure payment link where you'll be able to make a payment via debit, credit, or PayPal. Once the payment is complete, we will ship your item(s) to you.
How long will this take?
Whole process will take between 1-2 weeks from the day it leaves your possession to the day it gets back to you.
Are there hidden fees/will you charge me for the repairs without me
If you choose not to have any repair work done on your console(s) there will be a $40 fee to which covers diagnostics and shipping fees.
How will you contact me?
We'll contact you via email & text
How long do I have to pay?
Thirty (30) days after being notified by Joe's GE that your device has been serviced.
ℹ️ If you have not paid all charges due within thirty (30) days after being notified by Joe's GE, Joe's GE will consider your product abandoned and may dispose of your product in accordance with applicable law.
What happens if you can't fix my stuff?
If we are unable to repair this item, we will offer you a trade in. However, if you do not accept the trade in then you will be charged $40 to cover shipping fees back to you.
Sony PlayStation 4 Repair
Sony PlayStation 4 repair services we offer
- Power issues (device will not turn on, blue light of death, or display flickering)
- Software issues (stuck in safe mode, hard drive reset, PlayStation 4 is slow, games will not save, corrupt data, crashes or freezes)
- Physical damage issues (broken top cover, broken bottom cover, broken ports, or broken HDMI)
- Disc drive issues (will not accept disks or the disk drive makes noise)
- Video issues (flickering or no display)