Privacy and Security

At Joe's Gaming & Electronics we care about the privacy of our customers and are committed to protecting your information. In response to this we have established this privacy policy.

The purpose of our privacy policy is to inform you of the personal information we may collect from you when you visit our web site, respond to our emails, place orders via our web site or telephone, or otherwise contact us via telephone, or email. Why we gather information from you, and how we collect and use it.

Why does Joe's Gaming & Electronics collect information?

Joe's Gaming & Electronics collects personal information to help improve our products and customer service, to communicate with you, to process your orders, to provide an enhanced and more personalized shopping experience.

How we collect the information?

Personally identifiable information is requested when you order a product. Personally identifiable information might include your name, mailing address, telephone number, mobile phone number, email address, and other identification and contact information.

Non-personally identifiable information refers to information that does not identify a specific individual by itself or in combination with other information. This Information may be complied and analyzed on both a personal and an aggregated basis. This information may include the website’s URL that you just came from, which URL you next go to, what browser you are using, your IP address and more.

How we use the information we collect?

We use information we collect to communicate with you, to process your orders, contact you to inform you of your order status, to trace false orders, to provide an enhanced and more personalized shopping experience. We may perform statistical analyses of aggregate or segmented customer behavior. This allows us to measure relative customer interest in the various areas of each of our site for product development purposes and to improve the design of our site.

Joe's Gaming & Electronics does not sell, trade, rent or share the information we have collected from our customers on our site.

Security

If you place an order on our web site, it encrypts the credit/debit card number you submit prior to transmission over the Internet using 128 bit secure socket layer (SSL) encryption technology. This technology works best when the Web Site is viewed using Microsoft IE®, Google Chrome®, Mozilla Firefox®, and Apple Safari® browsers. However, no transmission of data over the Internet or any other network can be guaranteed to be 100% secure. Although we make reasonable efforts to safeguard personal information once we receive it, we cannot warrant the security of information we receive. Also our ecommerce provider Shopify is certified Level 1 PCI DSS compliant, meaning they meet all information security standard defined by the Payment Card Industry Security Standards Council.