🔍 Diagnostics Hub

What This Page Is For

Not sure what’s wrong with your headphones, earbuds, smartwatches and more? Our diagnostics guides help you quickly identify the issue and find out which repair or part is needed. Instead of guessing, you’ll know exactly what the most common causes are - and whether you can fix it yourself or should send it in to us.

We’re starting with our most popular models and will be adding more diagnostics over time. If you don’t see your device listed yet, check back soon — or text us for help.

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✅ Diagnostics Available Now

Click your model below to view the diagnostic guide:

• Apple AirPods Max Diagnostic
  Common battery, sound, and power issues explained.
  View AirPods Max Diagnostic 

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🛠 How It Works

1. Select your device from the list above.

2. Review the most common symptoms and likely causes.

3. Choose your next step:

   • Order the replacement part (DIY).

   • Follow one of our video repair guides.

   • Send your device to us for a professional repair.

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📦 Don’t See Your Model?

We’re adding more diagnostics regularly (Beats, Sony, Apple, Bose, and more). In the meantime, you can still:

• Request a Free Repair Quote

• Shop OEM Parts

• Browse Repair Guides

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🚀 Why Use JoesGE Diagnostics?

• Fast, clear answers to common issues.

• Direct links to OEM replacement parts.

• Option to repair yourself or send it in.

• Backed by our 100-Day Limited Warranty on repairs.