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How to Replace a Broken, Cracked, or Damaged Outer Earcup Housing Panel Cover on the Bose QuietComfort (QC) 35 I and II (DIY Repair Tutorial)
Do your Bose QuietComfort (QC) 35 (1st and 2nd generations) wireless headphones have a broken, cracked, or scratched outer earcup housing cover? Replacing the outer metal panel will restore your device’s form and durability.
In this DIY repair guide, we show you how to replace a damaged outside metal panel cover on the Bose QuietComfort (QC) 35 (1st and 2nd generation) headphones at home with original replacement parts. Find the tools and genuine spares for this repair below.
Prefer to get your headphones repaired by professionals? Send us your Bose QuietComfort (QC) 35 headphones using our mail-in repair service, and our repair ninjas will restore your device to peak working condition. You don’t need to pay upfront. We only charge after repairing your device.
Fill out our repair form to receive your free prepaid shipping label, then send your device. We’ll take care of the rest.
Repair Difficulty
Easy / Requires 10-15 minutes to complete.
This repair involves carefully disassembling the Bose QuietComfort 35 headphones and replacing the broken earcup housing cover with genuine spare parts. You don’t need technical skills or prior experience to complete this repair. With the right tools, a bit of patience, and attention to detail, you can fix your Bose QC 35 at home.
Replacement Parts You’ll Need
Restore the form and functionality of your Bose QC 35 (1st and 2nd Generations) Bluetooth headphones with genuine spares. Select the OEM replacement parts from the drop-down menu below to bring your device back to peak working condition.
- Bose QuietComfort QC35 I or QC35 II Replacement Repair Outside Metal Cover (New) - Parts
- Bose QC25 QC35 QC45 QC SE QC Headphones Repair Tool Kit – Complete Set
Looking for another spare part? Browse Joe’s GE Parts Catalog for genuine replacement parts for your Bose QuietComfort (QC) 35 headphones.
Tools You’ll Need
Before starting the Bose QuietComfort (QC) 35 outer metal panel replacement, gather the following tools. Using the correct instruments will help you complete the repair successfully. We used the following tools and recommend them for a safe, professional-quality DIY fix at home.
Don’t want to DIY? Let our certified techs handle the repair. Book your repair now.
Step-by-Step DIY Guide to Replacing a Broken, Scratched, or Cracked Outer Earcup Metal Cover on the Bose QuietComfort (QC) 35 (1st and 2nd Generations) Headphones at Home
In this detailed DIY repair guide, we show you how to replace a damaged earcup housing cover on the Bose QC 35 (1st and 2nd Generation) headphones yourself. Follow each step carefully and use the accompanying images as a visual guide to complete the repair with confidence.
Step 1: Remove the Earpad Cushion
1.1. Grab the earpad cushion with your fingers, then pull it off the retaining clips.

1.2. Remove the mesh from the earcup and set it aside. It is secured with double-sided tape, so peel it away gently to preserve the adhesive for reinstallation.

Step 2: Extract the Outer Earcup Housing
2.1. Unfasten two 1.5mm screws on the left earcup (or 3 screws on the right side) holding the outer earcup housing and set them aside in one of the slots on the rubber work mat.


2.2. Flip the earcup to extract the outer earcup housing cover.

Extra Step for the Right Side: The right outer panel has two parts. You’ll need to remove the top section and transplant it onto the new earcup housing cover. Pop the retaining clip by pulling toward you, then unhook the other side from the groove and set the piece aside.


Step 3: Install a New Outer Earcup Housing Cover
Extra Steps for the Right Side: Align the tab at one end of the plastic piece with the groove on the new metal earcup housing cover, then lock the two pieces together from the other end. Press the two pieces with your fingers to ensure the old adhesive on the salvaged part bonds with the new metal panel.


3.1. Place the outer earcup housing cover over the earcup. Make sure that it’s flush with the surface, then flip the earcup and secure the cover with 2 Phillips screws for the left side (or 3 screws for the right side).


Step 4: Install the Earpad Cushions
4.1. Reinstall the mesh pad over the earcup housing with double-sided adhesive tape.

4.2. Grab the earpad cushion, align the lip with the slot in the earcup housing, then push the retaining clips into place.

Congratulations! Your Bose QuietComfort (QC) 35 Wireless Bluetooth Headphones are Ready to Use
You have replaced the broken outer earcup metal cover on the Bose QC 35 (1st and 2nd Generation) headphones. Check alignment, audio quality, charging stability, touch response, and Bluetooth pairing to confirm the device is working properly.

If you found this guide helpful and want to try DIY gadget repair, check out our store for essential tools and spare parts. You can also check out our at-home headphone repair guides for other popular brands, including Apple, Beats, Bose, and Sony.
Have questions or suggestions about this repair? Text a repair ninja or email us, and we’ll get back to you shortly.