Common Questions

Want to know the estimated cost for your repair? Check this out!

Can your electronics be repaired? Find out here.

Instructions for how to package your items once you receive a shipping label from us.

What model of Fitbit do you own? Some Fitbit models have the model number on the back housing. If they do not have the model number go onto the Fitbit app, click on the account icon on the top right-hand corner of the app, and match your unit to the picture provided.

Which model of Beats do you have? All headband models have marking on the side of the headphones where they fold. Photos below show the models and where they are marked. All models made by Apple (post 2014 manufacturing) have a model # located on the inside of the right hinge.