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How to Replace a Faulty Power Button Flex Ribbon Cable on the SONY WH-1000XM3 Wireless Bluetooth Headphones (DIY Repair Guide)
Is the power button on your Sony WH-1000XM3 wireless Bluetooth headphones refusing to power on the device despite it being fully charged? The power button flex cable may have torn, and replacing it will fix the issue.
In this DIY repair guide, we show you how to replace a torn or damaged power button flex cable on the Sony XM3 wireless headphones at home with original replacement parts. You will find all the tools that you need for this repair, along with the OEM spares, listed below.
Prefer to get your headphones professionally fixed? Send us your Sony WH-1000XM3 headphones using our mail-in repair service, and our repair ninjas will restore your device to peak working condition. You don’t need to pay upfront. We only charge you after your device has been successfully repaired.
Fill out our repair form to receive your free prepaid shipping label, then send your device. We’ll take care of the rest.
Repair Difficulty
Moderate / Requires 30-45 minutes to complete.
This repair involves carefully handling small screws, delicate internal cables, connectors, and circuit boards. You don’t need prior experience or technical skills to perform this repair yourself. With the right tools, a bit of patience, and attention to detail, you can replace the power button flex cable on the Sony WH-1000XM3 wireless headphones at home.
Replacement Parts You’ll Need
Restore the form and functionality of your Sony XM3 wireless Bluetooth headphones with original spares. Select the OEM replacement parts from the drop-down menu below to bring your device back to peak working condition.
- Sony WH-1000XM3 XM3 Wireless Headphones Repair Replacement (Black) - Parts
- Sony WH-1000 XM3 XM4 XM5 XM6 Headphones Repair Screwdriver + Pry Tool Repair – Kit
Looking for another spare part? Browse the Joe’s GE Parts Catalog for the Sony WH-1000XM3 to find genuine replacement parts for your headphones.
Tools You’ll Need
Before starting the Sony WH-1000XM3 power button flex cable replacement, gather the following tools. Using the correct instruments will help you complete the repair successfully. We used the following tools and recommend them for a safe, professional-quality DIY fix at home.
- 1.5 mm Flathead Screwdriver
- 1.5 mm Phillips Screwdriver
- Precision Tweezers
- Strong Metal Pry Tool
- Anti-static Heat-proof Rubber Work Mat
Don’t want to DIY? Let our certified techs handle the repair for you. Book your repair now.
Step-by-Step DIY Guide to Replacing the Power Button Flex Cable on the Sony WH-1000XM3 Headphones at Home
In this detailed DIY repair guide, we show you how to replace a torn or damaged power button flex cable on the Sony WH-1000XM3 headphones yourself. Follow each step carefully and use the accompanying images as a visual guide to complete the repair with confidence.
Step 1: Remove the Left Earpad Cushion
The power button is located on the left side. For this repair, we will only disassemble the left earcup.
1.1. Insert a strong metal pry tool into the seam between the earpad cushion and the earcup, then gently work the tool along the perimeter of the earcup till the two parts separate.

1.2. Remove the foam pad and set it aside.

Step 2: Disassemble the Left Earcup
2.1. Extract all the screws from the earcup housing with a 1.5 mm Phillips screwdriver and set them aside. The screws are of different lengths, so store them separately in different slots on the rubber work mat.

2.2. Remove the plastic piece from the earcup and set it aside.

2.3. Unfasten the single screw securing the power button flex cable to the earcup housing.

2.4. Flip the earcup over and move the touch gesture control panel out of the way to reveal the power button flex cable connector.

2.5. Unplug the power button flex cable from the connector by wiggling it as you pull outward with your fingers.

2.6. Flip the earcup back over, then pull the damaged power button flex cable all the way out from the earcup housing.

Step 3: Install New Power Button Flex Cable
3.1. Grab a new power button flex cable and align the light and button with the plastic piece for the LED and the button pusher on the earcup housing. Then feed the flex cable through the opening in the earcup housing, flip the earcup, and pull the cable out from the other side.

3.2. Fasten the single 1.5 mm Phillips screw on the power button to hold it securely in place.

3.3. Flip the earcup over, then plug in the power button flex cable.

Step 4: Reassemble the Sony WH-1000XM3
4.1. Align the touch gesture control panel with the earcup housing, then, holding everything together, flip the earcup and fasten all the 1.5 mm Phillips screws to secure the earcup assembly. Don’t forget to reinstall the top plastic moulding that you removed.


4.2. Insert the foam pad into the earcup housing.

4.3. Align the earpad cushion with the earcup, then press down till you hear all the retaining clips click securely into place.

Congratulations! Your Sony WH-1000XM3 Wireless Bluetooth Headphones are Ready to Use
You’ve successfully replaced the torn or damaged power button flex cable on your Sony WH-1000XM3 headphones. Check the audio quality, charging stability, touch response, and comfort to confirm the device is working properly.

If you found this guide helpful and would like to try your hand at DIY gadget repair, visit our store for essential tools and spare parts. You can also check out our at-home DIY headphone repair guides for other popular brands, including Apple, Beats, Bose, and Sony.
Have questions or suggestions about this repair? Text a repair ninja or email us, and we’ll reply shortly.