Repair Form:

Contact Information
Shipping Address
Additional Information:
If you're sending in multiple devices, please put a comma in-between your serial numbers. In order to speed up repairs, if you are sending in an iPad / iPhone, please include your device passcode within the notes section.
  • JoesGE will only send you a pre-paid shipping label if you're domestic (within the United States of America). If international, you will have to pay for your own shipping label.
  • Fields marked with an asterisk (*) are required.
  • The "Address*" field should only contain the primary address information:
    • Correct way to fill out address field:
      • "7463 Mt Baker Hwy b". +
    • Incorrect way to fill out address field:
      • "7463 Mt Baker Hwy b, Deming, WA 98244". ×
  • Before clicking on the "submit" button, make sure to check that all your information is accurate.
  • The information you provide using this form allows JoesGE to send you text messages and emails regarding the status of your repair. In addition, JoesGE will be able to send you a pre-paid shipping label. (If you're within the United States of America).
  • The "Email address*" and "Confirm e-mail address*" do not match. These must be the same.
  • The "Phone number*" and "Confirm phone number*" do not match. These must be the same.
  • Be sure that all required fields are filled in.
  • Make sure that you have selected a country/region.
  • If you selected "United States of America" as your country, be sure that you have also selected a state.
  • If you have not received any error messages and/or haven't been redirected to another page within five - seven minutes, refresh the page and try again.

If you're still facing issues, please give us a call at 360.362.1722 | 9-4 PST M-F or send us an email at support@joesge.com.